Plan B

General => Suggestions => Closed => Topic started by: MegaPilot on January 23, 2020, 06:56:35 pm

Title: Communication
Post by: MegaPilot on January 23, 2020, 06:56:35 pm
Dear PTP Staff,

Communication is key and with the recent outage I think you forgot this important part of running a game server.

- Not a single announcement regarding the outage in Information or News & Updates. You put up a message on the forum banner saying "Server is back up, we've temporarily changed the IP: planbserver.com:7777" and that was it.
- Now you change back to the old IP, you leave the message on top of the website and still not a single announcement.

So my issue with this is:
- No/bad communication.
- Incorrect information being displayed right now.


Suggestion:
Please remove the banner and be a little more open about outages in the future. Even for a regular like me the switching back to the old server without an announcement was a bit confusing.


Kind regards,


MegaPilot
Title: Re: Communication
Post by: Carg on January 24, 2020, 12:25:19 am
I totally support this suggestion! I really got no idea what happened.
Title: Re: Communication
Post by: M a k a v e l i . on January 24, 2020, 01:32:59 pm
I totally support this suggestion! I really got no idea what happened.
u mom
Title: Re: Communication
Post by: cobby on January 28, 2020, 05:17:34 am
Jonne is being lazy. He didn't remove the holiday update till now though the holidays are over and the new year has passed 27 days.
Title: Re: Communication
Post by: GlennN on January 28, 2020, 08:45:53 am
Reading this made me realize how hard it is to run a server and dedicate your valuable time for the benifit of other people. I don't blame him for anything now. His reply should answer your questions.

https://planbserver.com/forum/index.php?topic=5893.msg52220#new (https://planbserver.com/forum/index.php?topic=5893.msg52220#new)