We understand your frustration, these were the punishments we agreed to with admins, in an effort to streamline everything a bit more and to make sure people getting banned for the same offence got the same punishments (for example, if 2 people get banned for death evasion, make sure that one person doesn't get 3 weeks ban while the other person gets only 2 days ban). But I agree that the bans for the worst offences (Aimbots etc) feel a bit short now, especially considering the time we've put into it. On the other hand, if it's the first offence, I do feel they should get a second chance though (just one, there won't be any after that). It also wouldn't be fair to give Kaleth another punishment than Devil, who just got banned for the same thing (They both have 3 weeks ban, Kaleth was banned on 5 May). But as I already stated, we will review our current policies and adapt them based on the input we got here.
Secondly, we won't be removing any VIPs. In PTP, this proved to be a mess. We've had some people that lost their VIP when they got unbanned, but then other people didn't lose it for the same offence, it just mainly depended on Tenshi. We won't be doing that here, the only way you'll lose your VIP is by losing access to your account (being permbanned). Another reason for this is that in PTP we had some trouble with removing VIPs, for example people trying to get their VIP refunded through Paypal after it got taken away (after this incident I think we stopped removing VIPs altogether), so I'd like to avoid disputes with Paypal as well. Also, we won't accept money in return for an unban. If you're permbanned, then that's it. It's not because you have more money than someone else that you should get another chance. Right now, the VIP purchases are enough to cover the costs of the server, so it's not necessary to implement anything like this to generate more money. If it proves not to be sufficient anymore, we'll look for other options to make more money, but it will never be something like this.
And about what they say in their ban appeal, for example if they make up a story or aren't sorry for what they've done, we could have a ban appeal of 3 pages discussing about their story and getting the truth out of them, but we prefer to just give them their punishment based on the facts we have and what rules they broke, and not based on what they say in their unban appeal. Whether it was their friend or a family member or themselves, they are responsible for their account and connection, so they'll get punished. Whether you are sorry or not, you'll still be banned.
About the second suggestion (fake entry), I don't think it should be disallowed. We've been playing with that bug for a long time now, and I don't think there's any need to make the game more restrictive.
